There are more than 90,000 landscape maintenance, snow and construction businesses in the US and Canada. Less than 10 percent ever grow larger than $1,000,000 in annual revenue. There’s no crime in that, as there is no requirement to be “bigger.” Many contractors like to [...]
Think about this: The decisions your employees make every day create transactions that can be – and are accounted for – on your Profit & Loss Statement (P&L). The challenge for you and for them is that these results can’t easily be “seen” or appreciated. This also means they [...]
Managing future risk and people are essential to business success. That’s why Doing the Math is so important. To accomplish this, you want to build a culture that does more than react – one that looks forward in preparation. You can do this using a combination of landscape [...]
It's one thing to have a solid sales strategy, but what happens after that? RETAINING your clients is key to making money.
My analysis of landscape and snow contractor profitability – based on 23 years as a consultant – demonstrates that retention of profitable customers is [...]
To make money, you must manage effectively. To manage effectively, you need to employ a cascading reporting structure that starts at the top of your company (big picture) and drills down to the bottom (little picture). There is no other way to maximize visibility and [...]
You can’t blame the office anymore.
Garbage in, garbage out – it’s cliché but true. Sure, information is great, but only if it’s accurate and in a report that people can use. We all know that inaccurate reporting creates problems – the biggest of which is distrust. It’s not [...]
Let’s use our future vision to see how software will improve customer service. This is important because customer service, not software, provides a competitive advantage. But, the right software can provide the platform you need to out-compete the other guy by delivering [...]